

Clear your internet browser history by clearing cache and cookies, using a private browser or trying a different device.We've found that this is the most common reason for an error during the donation process, so it's important to double-check. Make sure that the information and spelling you entered matches the card or the digital payment account you’re using.If you’re receiving an error message or your donation isn’t processing, please try the following: At check out, you’ll be able to make your donation anonymous by ticking the box next to "Don't display name publicly on the campaign". For the payment information, enter your name exactly as it appears on the card. Do not use someone else’s card or donate on their behalf. Please use your own card and email address to make a donation. Click "continue" on the sharing page and then type your message under "Show more support". Add words of encouragement: These will be publicly visible on the fundraiser page.

Just choose one of the options under "Now help spread the word".

