The model guide that comes with the device contains instructions for both and as such, users are finding that by placing a second SIM card in the memory card space, this model can be "transformed" into dual-SIM. In the case of the single-SIM version, there is only one compartment at the top. The SIM card should be inserted on the top of the tray and the microSD underneath. In the single-SIM version, the SIM card is inserted on the top and microSD on the bottom of the tray. There is a single-SIM and dual-SIM version and the single-SIM version is the one causing problems. However, users who have never used a device with this feature before are having some problems with the Moto G5 Plus, as cards are getting stuck inside the phone. This type of tray was adopted by Motorola in the Plus model because the rear part is fixed. The model is the first to feature a removable internal tray, which featured on the brand's more expensive models.
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